Available for opportunities

Gourav Shaw_

Cloud &

Cloud and DevOps-focused professional with 5+ years of experience across IT infrastructure, cloud automation, and software configuration management.

Explore My Work Get in Touch
0+ Years Experience
0+ Cloud Platforms
0 Certifications
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⚙️
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DevOps
01 / ABOUT

Who I Am

I build and manage scalable cloud infrastructure that helps teams ship faster.

With 5+ years spanning IT infrastructure, cloud automation, and CI/CD pipelines, I bring a unique blend of technical depth and business acumen to every project. Currently pursuing an MSc at Nottingham Trent University.

Tech Stack

AWS Azure GCP Kubernetes Terraform Docker CI/CD Python JavaScript Linux Shell
~/gourav
$ cat profile.json 
{
  "name": "Gourav Shaw",
  "role": "Cloud & DevOps",
  "cloud": ["AWS", "Azure", "GCP"],
  "tools": ["Docker", "K8s", "Terraform"],
  "status": "shipping infra..."
}
$ _
02 / EXPERIENCE

What I've Built

🎓
Nottingham Trent University Dec 2024 - May 2025

Apprenticeships Support Admin

  • Managed user accounts Active Directory, provisioning, deprovisioning, OU assignments, group policies.
  • Conducted account audits and troubleshot access issues, authentication errors, and account permissions.
  • Contributed to SOP documentation for onboarding workflows, access control, and user lifecycle processes.
Active DirectoryIAMSOPs
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Quote Kong May 2024 - Aug 2024

DevOps Engineer Intern

  • Automated alerts using Python and YAML, integrating with Slack and email for incident response.
  • Created dashboards for monitoring service account activities and server performance.
  • Enhanced CI/CD pipelines with Cloud Build and GitHub Actions.
  • Hands-on experience with GCP, focusing on SRE logging, monitoring, and error reporting.
GCPCI/CDPythonGitHub Actions
⚙️
Teleperformance Jun 2021 - Aug 2023

SME - Cloud Services

  • Managed Azure cloud systems, including resource provisioning, monitoring, and optimizing CI/CD pipelines.
  • Deployed and monitored cloud services, leveraging DevOps practices to enhance development and operations efficiency.
  • Designed and deployed AI-powered chatbot to automate Level 1 FAQs and reduce Level 2 Tech Support workload by 40%.
  • Conducted UAT’s for new application features and firmware, ensuring alignment with business requirements.
  • Analyzed clients’ feedback and drove process improvement initiatives, leading to 23% increase in end user experience.
AzureCI/CDUATAutomation
💾
Teleperformance Sep 2019 - Jun 2021

Lead Tech Support Associate

  • Provided advanced tech support for Western Digital storage solutions to clients based in NA & EMEA.
  • Led troubleshooting for NAS server configurations and cloud storage systems for optimal performance and security.
  • Trained and mentored junior staff, enhancing team efficiency and service quality.
NASCloud StorageTroubleshooting
03 / EDUCATION

Academic Background

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MSc — Nottingham Trent University

Cloud and Enterprise Computing

Distinction
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BSc — Panjab University

Computers, Physics, Maths

Completed
04 / CREDENTIALS

Professional Certifications

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Microsoft Azure Fundamentals

AZ-900 Certified

Verified
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Verizon Cloud Platform Job Simulation

Forage

Verified
05 / TESTIMONIAL

What People Say

"

Gourav was a delight to work with — punctual, a self-starter, and a hard worker. He consistently exceeded expectations during his time with us.

NS

Nate Seiling

Manager, Quote Kong

06 / CONTACT

Let's Work Together

I'm currently seeking opportunities in Cloud & DevOps Engineering. If you're looking for someone to build and manage robust cloud infrastructure, let's connect.

Say Hello